Policy Change Proposal Section I Assignment Example | Topics and Well Written Essays - 250 words

Strategy Change Proposal Section I - Assignment Example Whenever changed, organizations should give structure 1099 to all companies and people that give $600 or more in product or administrations every year to the business. The Health Care Act has extended, in two important ways the commitment to give structure 1099s. In the principal occasion, organizations are required to give these structures, to people, yet in addition to companies. In the subsequent example, the edge of $600 is activated by stock buys, just as for administrations (Estes and Williams, 2013). Beginning in 2013, in this manner, all memorial service parlors will be required to give structures 1099 to utilities, telephone organizations, and insurance agencies, automobile vendors, treating liquid providers, landmark organizations, burial grounds, vault merchants, and coffin dealers. The little issues looked by memorial service homes in January is set to turn into a bad dream with respect to desk work, particularly since the installments should be followed, charge ID locations and numbers gathered, just as issuance of different structure 1099s. This difficult arrangement should be revoked by congress through promotion by business gatherin gs and other free laborers (Kluwer, 2012). The issue ought to likewise be brought to the consideration of the Small Business Administration of the United

Us Involvement in Mogadishu Essay Example for Free

Us Involvement in Mogadishu Essay In light of the approaching starvation of a huge number of Somalians the United States entered Somalia in December 1992 to give compassionate guide and build up a working government as under the UN commanded United Nations Operation in Somalia II (UNISOM II). Going about as a swap for the incapable United Nations Operation in Somalia I (UNOSOM I) crucial II was completed by United States-controlled (UN-authorized) Unified Task Force (UNITAF). UNISOM was enabled to build up a steady situation in Somalia under Chapter VII of the UN Charter. On October 3, 1993 a fight between UNISOM joint powers and Somali volunteer army followed in Mogadishu. The activity was in decay following the multi day clash of Mogadishu. In the battling 18 US officers died and a further 83 losses were accounted for. The collections of a few US losses were mangled and hauled through the roads of Mogadishu by a combination of regular people and individuals Aidid’s Somali National Alliance. In light of the occasions tension built for the prompt withdrawal of US troops. President Clinton reported in the days following that, â€Å"our strategic this day forward is to build our quality, carry out our responsibility, bring our warriors out and bring them home† and that by mid 1994 all soldiers would be pulled back. The US, inspired by a paranoid fear of a rehash of the occasions in Somalia reshaped international strategy terms the years following. The subsequent idea of the â€Å"Mogadishu Line† became interwoven in post Cold War worldwide relations talk. The withdrawal of US powers following the Battle of Mogadishu has been recognized by its pundits as the key explanation behind the disappointment of US mediation in later clashes, for example, the 1994 Rwanda Genocide. â€Å"The apparitions of Somalia keep on frequenting US 2 What impact did US contribution in Mogadishu have on US international strategy? approach. Our absence of reaction in Rwanda was a dread of engaging in something like Somalia all over-again†1 Further cases of Clinton declining to prepare US ground troops: †¢ 200 delicately equipped hostiles at the Haitian harbor of Port-au-Prince causing the withdrawal of the USS Harlan County seven days after the Mogadishu fight †¢ Bosnia and Herzegovina 1995 †¢ August 1998 bombings of the US Embassies in Kenya and Tanzania Killing 224 individuals and injuring more than 5,000 †¢ Clinton organization fights back with rocket strike on al-Qua’ida preparing camps at Zahwar Kili in Afghanistan Policy producers turned out to be increasingly enthusiastic about hazard shirking. This got apparent in an adjustment in military strategies. Following the1998 bombings of the US Embassies in Kenya and Tanzania and the inability to slaughter Osama container Laden incited for the deve lopment of plans for an outfitted attack to catch the Saudi driving force. Officials inside the Special Operations Command (SOCOM) â€Å"were anxious to follow canister Laden† 2. The CIA’s assessment of the plans evaluated a 95 percent possibility of effective SOCOM catch of container Laden allowed to dispatch. The designs for the activity were contradicted by the big bosses. As indicated by a Pentagon official there was â€Å"reluctance to try and talk about ace dynamic measures related with countering the fear based oppressor danger through SOF operations.† 2. Deducing in a Pentagon study Richard Shultz communicated that â€Å"The Mogadishu calamity frightened the Clinton organization just as the brass†2. There was a delayed and diligent refusal to execute careful exceptional activities strikes notwithstanding expanding knowledge with respect to vague al-Qa’ida plans to assault US targets. A group of 20 Delta administrators and SEALs from Task Fo rce 20 were determined to directing an attack on a home in Mosul, Iraq. The group was sponsored by a power of roughly 200 of the 101st Air Assault Division. Powers were repulsed by little arms fire over and again. To manage the danger US powers emptied neighboring homes and terminated 18 antitank rockets in this way killing the danger. Following the September eleventh assaults â€Å"US strategy creators turned out to be more hazard acceptant in managing the danger presented by al-Qa’ida.† 2. 1 Previous US delegate uncommon emissary to Somalia, Walter Clarke. Order Posts (Aug 2010) â€Å"The Mogadishu Effect and Risk Acceptance† Retrieved August second, 2012, from Command Post site: http://www.commandposts.com/2011/08/the-mogadishueffect-and-chance acknowledgment/2 3 What impact did US contribution in Mogadishu have on US international strategy? Assessment of Sources John S. Earthy colored, Brigadier General, U.S. Armed force Chief of Military History. Taken from ‘The United States Army in Somalia 1992 1994‘ The source offers the point of view of a student of history under military order who was alive at that point. With both knowing the past and direct information the source takes into consideration an increasingly complete outline of the circumstance. With the end goal of training, the source is dependable to have usable data, anyway it could contain adjusted data as it has been amassed by an individual from the military in question. This source specifically is significant in that it gives a general assessment of US association in Somalia from invasion to trip. With this being composed by an individual from the US military there is a reasonable predisposition towards US administration individuals. This is apparent in the announcement â€Å"The American fighter had, as usual, done his best..†. The source features the extent of the hit to US powers during the activity and approves the US’s later choice to avoid giving military guide on helpful missions to come. â€Å"fortytwo Americans kicked the bucket and handfuls more were wounded†. While the source fills in as an exact describe of what occurred during the activity and gives a short understanding into the occasions following (Bosnia) it is restricted by neglecting to straightforwardly address the current point. The source doesn't address United States international strategy changes because of the contention. Benjamin Runkle. August 27, 2011. Taken from ‘The â€Å"Mogadishu Effect† and Risk Acceptance’ http://www.commandposts.com/2011/08/the-mogadishu-impact and-hazard acknowledgment/The above source is a concentrate from an article composed explicitly concerning arrangement changes because of rates during the US lead activities in Somalia. It has been taken from a site concentrating on military history and arrangement. â€Å"CommandPosts.com was propelled October 5, 2010, by St. Martin;s Press as a site for military history, recent developments, and fiction† 3. The motivation behind this source is to give important data to those looking for additional inside and out information concerning Military history. â€Å"It is the expectation of CommandPosts.com to encourage a network that will connect with the crowd and give an area wealthy in judicious talk and discourse, a nd find innovative approaches to help the military community† 4. Benjamin Runkle ‘is a previous paratrooper 3 Order Posts (Oct 5, 2010) ‘About’ Retrieved Oct 30, 2012 the Command Posts site: http:// www.commandposts.com/2011/08/the-mogadishu-impact and-hazard acknowledgment/4 Order Posts (Oct 5, 2010) ‘About’ Retrieved Oct 30, 2012 the Command Posts site: http:// www.commandposts.com/2011/08/the-mogadishu-impact and-hazard acknowledgment/4 What impact did US association in Mogadishu have on US international strategy? what's more, presidential speech specialist, with a Harvard PhD, and a Bronze Star from Operation Iraqi Freedom. He has worked in the Department of Defense and the National Security Council, and is presently a Professional Staff Member on the House Armed Services Committee.’ This makes him an individual who may have more straightforward information concerning the subject. The source is constrained in that Benjamin Runkle’s current association with government associations could bring about a portion of the data being blue-penciled. The source underpins the thoughts concerning the ‘Mogadishu Line’ and its commonness concerning following tasks, particularly those under the clinton organization. â€Å"The Clinton organization later declined to intercede to forestall rehashed monstrosities in Bosnia and a slaughter in Rwanda because of its involvement with the Aideed manhunt†.5 Investigation It became obvious after the unsuitable loss of U.S. lives in what was planned to be a compassionate exertion that changes should have been made to the way the U.S. manages remote issues and battle tasks. Seven days following the Mogadishu fight the USS Harlan County was pulled back from the Haitian harbor of Port-au-Prince. The boat was confronted with gently equipped antagonistic demonstrators who’s numbers were well roar 200. It became obvious that the Clinton organization didn't need a rehash of the occasions in Somalia where basic harmony keeping activities would transform into antagonistic battle against the individuals the U.S. powers were sent to help. Bosnia and the Rwanda decimation were the same. Because of its encounters the U.S. authorities kept up a protected separation â€Å"deciding against taking a main role†.7 in Rwanda. Rather open articulations, conciliatory delineates, activities for a truce and endeavors at reaching both the break government executi ng the slaughtering and the RPF were the picked strategy. The U.S. further pushed that the UN abstain from a â€Å"robust response†. 7 With the 1998 bombings of the U.S. Government offices in Kenya and Tanzania, slaughtering 224 individuals and injuring 5,000+, the Clinton organization picked a rocket strike on the al-Qa’ida preparing camps at Zahwar Kili, Afghanistan. Officials inside the Special Operations Command (SOCOM) were quick to dispatch an invasion ambush to catch Osama canister Laden, head of al-Qa’ida. Regardless of a high 95 percent CIA anticipated achievement pace of catching canister

Essay Writing Sample Contracts

Essay Writing Sample ContractsContract writing is an important part of contracts. Many people who have contracts find that their clients are either unaware of this part of the contract or that they don't understand how it works. Contracts have two parts; the legal agreement and the terms of the agreement. Essay writing samples are used to demonstrate how this all works.A contract is legal agreements made by two or more parties. The parties are businesses, individuals, organizations, and even governments. Usually the parties involved in a contract agree on things like who pays for what, how much, when, and how to divide the cost.Contracts can be written by one person or companies. They can also be written by individual businesses, or even organizations. In the event of a business going out of business the contracts written by that business will become invalid, and the business that wrote them may have to be sued by a company.Contracts must be carefully written. Each paragraph should b e short and to the point. The contracts should be legal, easy to understand, and concise, otherwise they are going to be difficult to enforce, and a business will not want to spend money to be a defendant in a lawsuit.These contracts should clearly state that the terms of the legal agreement are clearly stated in the document. In other words, there should be no ambiguity in the legal agreements. Also, the contracts should state exactly what the business agrees to do in the event of a disagreement or lawsuit.There are many different essay examples available online that can help. One great example is 'Real Estate Example', which uses an essay-type format and has example sentences and paragraphs. This essay sample shows that you can write the legal agreement in a format that is easier to understand and that gives clear examples and paragraphs.Essay samples are useful for many reasons. Essay samples give you the ability to practice on a document and see what you are doing. Essay samples can also be helpful if you're not an English major, and you only need a basic understanding of writing so that you can type the essays, which would probably be harder.The Internet is full of contract writing examples. They range from simple legal documents to complex legal agreements. Some examples might be hard to understand and some might be too detailed for a beginner to understand, but the Internet is a good place to start if you're a beginner in the field of contracts.

George Washington Leadership - Free Essay Example

Sample details Pages: 5 Words: 1369 Downloads: 6 Date added: 2019/10/10 Did you like this example? Institution Assess George Washington?s leadership performance using at least one leadership theory The Servant-Leadership theory is a practical philosophy that backs the leaders who choose service first, and then take their role as a way of making their service felt by individuals and institutions. Servant-leadership breeds collaboration, trust, and the ethical use of authority among the leadership (Avolio, Walumbwa, Weber, 2009). George Washington can be regarded as being among the most outstanding servant leaders in the American. Don’t waste time! Our writers will create an original "George Washington Leadership" essay for you Create order What made him a servant leader was his nature of being humble and willingness to serve his nation (Schwartz, 1983). The self-awareness was further backed by his love for the people; he was serving to others-oriented, valued the people he served, and had a commitment towards assisting people in their growth. According to Van Dierendonck (2011), servant leadership means being able to achieve the balance between serving others and exercising one’s power and authority. The nature of power portrayed by Washington neither came from his formal position of the Commander-in-Chief nor his Presidency but rather his willingness to listen, help and nurture trust and openness with the people he served. It is therefore evident that George Washington depicted high standards of leadership that were past little authority of managing people (Newman, 1992). He exercised his authority in a manner that saw him becoming a very powerful and influential leader, enough to serve his people. Consequently , George Washington was successful in building effective relationships with his followers as well as his organization. This case alone is an indication that George Washington had a strong orientation towards the sharing of knowledge, empowerment of his followers, and utilizing his focus on servant leadership as a form of persuasion. True servant leadership is evident in cases where a leader, in this case, George Washington, leads by assuming the position of a servant when relating to his followers. He, therefore, focused on the needs of the people and contributed to the greater benefit. It is common for leadership to come with defined authority over the people. However, the manner in which George Washington managed to balance that power and act to the benefit of the nation, ensured the well-being of his followers (McNeilly, 2008). He never allowed power to dominate out his perception of leadership, allowing him to prove his higher standards of leadership. Based on the theory of servant leadership, service was at the core of George Washington’s role. Despite the fact that power is associated with leadership, he only used it legitimately, for service (McNeilly, 2008). The notion that leaders need to use their power in serving both the people is a powerful one. Just like George Washington, an ideal leader sh ould use power in building trust with the followers. Was there something unique to his or her leadership? In 1777, after suffering defeat by the British, George Washington still managed to convince his demoralized troops to struggle despite facing a shortage of munitions as well as the harsh winter conditions. In this case, Washington’s success was not as a result of exerting his power or being a master motivator. His success was due to his selflessness, and willingness to face hardship alongside his troops (Washington Army, 2014). He did not demand from them anything he would not do in person. His unique leadership character makes him serve as a reminder to every leader that leadership is not just about the leaders self-interest; it is in the interests of the people they represent. As a great leader, George Washington always found ways to work with people. Power comes with great responsibility.   During the uncertain atmosphere of the American Revolution, a movement was driven by officers in the Continental Army that regarded George Washington as being a King of America. However, George Washington was quick to dispel the idea (Newman, 1992). Even though it sounds an incredible occurrence in the 200 years of U.S. democracy, it was expected of George Washington based on his characteristics.   Being a military leader of the fledgling republic, and with the support of the colonists, he was in a position to determine the future of the American people. George Washington never viewed leadership as a tool for personal gain or ambition (Greenstein, 2006). Instead, it took the opportunity to serve a higher purpose.   Unlike his role of commanding soldiers during the American Revolution, George Washington was a Democratic president of the U.S. government. His Democratic leadership was evident when he appointed powerful personalities to his staff.   He even confirmed his intentions eight after his appointment as president by not subjecting to the majority cry that he runs for a third term. He voluntarily refused to be nominated and gave up his power. His decision depicted him as a democratic leader. Being the president, George Washington had the opportunity of choosing to mimic a parliamentary system or having the aristocratic social class dominate the executive branch of the government. He could have committed himself to solely meeting the legislative directions. But instead, he used his constitutional powers in leading America through its first growing pains (Rasmussen, 1999). His leadership form helped with restoring the nation’s finances, securing the nation from dangerous war with the European, creating an opportunity for American expansion; and seeing the Constitution through allowing the first political parties. To what extent did he or she shape the times or was shaped by them? Shaping the authority of the presidency Based on the American Constitutional requirements, Washingtons vigorous policies set an example of the leadership of an energetic president, rather than a ceremonial figurehead. Subordinates were expected to seek the president’s approval of their actions. Furthermore, George Washington accepted personal responsibility for the conduct of his subordinates (Schwartz, 1983). During his consultations with the Senate on appointments, he made it clear that the only President had the authority of firing appointees. This shaped the presidents control of the executive branch of the government. Although Washington used the presidents veto constitutional power on two occasions, he insisted on the right of the president to reject any legislation he did not agree (Rasmussen, 1999). George Washington’s presidency saw the birth of the idea of implied powers in the Constitution that triggered him to signing a law that saw the creation of the first national bank. Similarly, he employed h is powers as the commander-in-chief to call out the militia to end the Whiskey Rebellion. He also set the pace for the subsequent presidents to take a hand in foreign policies that would protect Americans by prudently resisting British and French invasion and keeping America out of the European war. Many authors have reached a solid consensus that Washingtons presidency set the nation on a path that witnessed for over 200 years, making America among the longest republics in history (Schwartz, 1983; Newman, 1992; McNeilly, 2008). He established governance practices that would see America last for generations. In fact, George Washington did more to equip the presidential office beyond the expectations of everyone. Rasmussen (1999) indicates that George Washington invented tradition for American leaders as he went along. He acted more of a Founding Father, therefore becoming part of the unwritten Constitution. From a slaveholder to advocating for freedom George Washington leadership marked a revolution that made the greatest advances towards advocating for individual liberty. On the contrary, throughout a greater part of his life, he was a slaveholder who denied liberty to others and instead became wealthy from their labor (Newman, 1992). Washington considered slavery as a legal act and insisted on the property rights of slaveholders. He even went to the extent of preventing some of his slaves from fleeing to the northern states. Nevertheless, some of Washingtons private correspondence argued that he later came to reject slavery (Rasmussen, 1999). His doubts about slavery date back from the Revolution when he was against the buying and selling of Africans. He proclaimed himself as being principled against human trafficking. According to him, slavery itself was an immoral institution and no living being wished for its abolition more sincerely than George Washington did. In his will, drafted in 1799, George Washington instructed that h is slaves be freed upon his death and the death of his wife with a fund trust being set up to care for the welfare of those who were elderly or infirm.

Good Customer Service Essay - 1724 Words

ASESSMENT 1-BSBCUS501A Introduction of AET:- AET Transport Pty Ltd. was founded in 1997 by Fred Bingle of Melbourne, Australia. Its new company who quickly achieved its goals through long hours and hard work. Their employees were very responsible for servicing and cleaning their trucks. AET transport used dry van and refrigerated service which is the most demanding by the customer .AET transport has rental and leased agreement with some of the largest trailer leasing and rental companies in an Australia. The main purpose of the AET Company is providing good customer service and supplies their goods on time. AET transport takes pride in safety and compliance. They have mission to provide and improve their†¦show more content†¦Ask more question to get their vent. People just like to be treated with respect. Give them free service. Resources:- Qualified or experienced staff and excellent training. Open meeting. Special training to handle the customer problems. Customer feed form. A statutory body in each state and territory has responsibility for issuing and assuring the quality of the service. Market research. Payment options. Refund policy Customer loyalty and reward scheme. Monitoring process:- Focus groups that focus on the customers complain and make the result how to improve the service. Customer feed form are given details what the customer are think about the service and he satisfied with service or not and what he want more or change in the service. working in manners and in good quality. Customer service manager should get report of all the enquiries and response every morning of pervious day and take the decision how to improve the service and give a satisfaction to the customers. It department should do audit on the online tracking system and check that employee are working in good way or not? Recommendations:- Trucks should be new with technology like dry and refrigerated. Safety and compliance should beShow MoreRelatedGood Customer Service736 Words   |  3 PagesGood Customer Service Good customer service is all about bringing customers back. Due to intangibility, the customers can’t feel the service, and thus causes lack of confidence of customers to the services. Therefore, the business should ensure that they provide a good, nice, friendly and professional service to the clients. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue. The staffRead MoreComponents Of Good Customer Service1149 Words   |  5 Pagesmarket, it is important for us to take good care of our customers and show cause for potential customer to allow us to service their needs. 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Growing a Garden in Death of a Salesman - 746 Words

Growing a Garden In Death of a Salesman, Arthur Miller uses motifs and symbols to express some of the problems of the main character, Willy. Miller motivates Willy to start a garden in the backyard of his apartment, even though the garden won’t grow. This showed Willy to be the type who does not accept defeat, as he believes he can grow a garden, but to the reader, it’s obvious that he can’t. Although filled with the desire to grow a garden in order to start anew, Willy is unable to do so due to his apartment and his thoughts. To start off, Willy’s inability to grow a garden is majorly due to the environment his apartment is placed in. In this story, the apartment is a tool of symbolism used to develop the idea of the modern world. The apartment that blocks the sun into his backyard limits Willy’s ability to grow a garden. This modern society shadows over his house, keeping the sun away, also keeping him in the past. This leads to the way the modern world is run, an d because it is different than what Willy can handle, he cannot adapt to modern society. The modern world restricts Willy from starting anew, but the irony being that not only does Willy not have the money to move on from his house and into a place where he could grow a garden, he simply doesn’t want to. He wishes to stay, but needs money to pay off the house. His lack of money is expressed as Linda mentions for him not to â€Å"forget to ask for a little advance† (53). What Linda is referring to is that WillyShow MoreRelated Comparing Death of a Salesman by Arthur Miller and Fences by August Wilson1267 Words   |  6 PagesComparing Death of a Salesman by Arthur Miller and Fences by August Wilson Death of a Salesman by Arthur Miller and Fences by August Wilson have similar themes of conflicts between fathers and sons, conflicts between husbands and wives, and the need to focus on a small unit of space in order to achieve success. 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Anne of Green Gables JF Morrison, Toni Beloved AF http://en.wikipedia.org/wiki/Beloved_(novel) Morrison, Toni The bluest eye AF Morrison, Toni Sula AF Morton, Kate Forgotten garden AF Nabakov, Vladimir Lolita AF Naidoo, Beverley Other side of truth YA Niffenegger, Audrey The time traveller’s wife AF Niland, D’Arcy The shiralee AF Nunn, Cameron Shadows in the mirror YA Oates, Joyce Carol Black girl/White girl AF O’Brien, RobertRead MoreImaginative Play9679 Words   |  39 Pagessituations of conï ¬â€šict. Mead stresses the importance of role playing in children’s play, which activity contributes to a child’s sense of self (Verenikina et al, 2003). Erikson (1963, p.240) in describing a young client struggling with the wartime death of his father, a pilot, illustrates the healing value of play: â€Å"†¦he was observed swooping down a hill on a bicycle, endangering, scaring, yet deftly avoiding other children†¦. In watching him, and hearing the strange noises he made, I could not help

International Journal Production Economics -Myassignmenthelp.Com

Question: Discuss About The International Journal Production Economics? Answer: Introduction The report is prepared for demonstrating how quality is managed within the business organisation Woolworths in Australia. Woolworths is one of the leading retail brands that has been using the Metric Stream solutions for maintaining the quality, safety, and audit within the company. But here it is the concept of Quality Management system which is used to improve the business processes, practices of total quality management and enhance the profit level of Woolworths. For the company, QMS sets various policies, procedures and regulations to execute the strategic plans and create a positive impact on the core business area. ISO9001 is an example of the QMS that has integrated the internal operations of the organisation and find ways to improve the control and management of main business processes. This has lead to the enhanced productivity and maintenance of high quality to satisfy the needs of customers (Conti 2012). The QMS has been linked with the organisation strategy for making sur e that the roles and responsibilities of the organisational members are clarified. The TQM including the Six Sigma procedure, benchmarking and ISO 9000 has also facilitated the relationships with employees and customers and ensured proper corporate social responsibility as well. Quality Management Systems and Processes Woolworths being a retail company is more specialised in providing grocery items like vegetables, fruits, meat, packaged food items and other drinks though there are other products as well including health and beauty items, household products, etc. It is one of the largest company within the Australian supermarket and holds 80 percent of the supermarket in Australia. The quality management systems are managed by allowing the vendors to access the Quality assurance standards and other Codes of practices (Benavides-Velasco et al. 2014). They must have a system to obtain information about the food, healthcare and safety issues, rules and regulations along with the production level and sales of products and services. Being one of the most established organisation, the company must maintain quality standards always to keep the customers'' needs and requirements fulfilled and ensure that information is stored properly and secure for further improvements. QMS would include electronic system s that could manage backup of the data and information in case of system failure or data loss (Bon and Mustafa 2013). Link with organisation strategy The quality management policies and strategies must provide the organisational objectives and commitment for the supply of good quality and fresh products to satisfy the demands and preferences of customers. The policies would be linked with the organisational strategy to maintain food safety and prevent quality issues. The organisational strategy should be linked to the quality management policy by the Senior management of Woolworths who has the authority to do so. The Quality Management systems would be linked with the strategies to manage the safety of food items and even maintain the legality and quality of products with ease and effectiveness (Chang 2016). It could be understood that in the ISOP 9000 quality system, the strategies had been implemented to deliver the right quality products and services supported by documented information related to the policies, procedures, forms, rules, and regulations for work. By aligning the strategy with QMS, it would be easy for Woolworths to understand what the customers thactually wanted. The three-year strategic aspect was implemented to focus mostly on the customers' need by focusing on innovation of products, improve the internal processes by following the Lean retail model and finally improve the offers on products, though not compromising on the quality of those (De Mast, J. and Lokkerbol 2012). Another strategy was monitoring of employee performance to identify the areas of weaknesses and improve the level of customers' services, furthermore maintained a steady and loyal relationship with them and influenced their buying behaviors too. The open communication strategy was also lined with the QM systems to encourage new ideas and prevent issues faced by working in coordination. This would not only promote the views and responses of the farmers and manufacturers, but would also conduct the business operations properly to keep the customers satisfied and maintain a sustainable place in the market (Goetsch and Davi s 2014). Clarity roles and responsibilities As the documents and related information should be made accessible to the vendors and employees of the organisation, it is important to provide training to employees during the requirements of quality management system. This would make the staffs of the organisation to understand their roles and responsibilities and establish a good working environment to improve the business processes with ease. To clarify the roles and responsibilities, they must be accessible to the complete ISO 9000 and ISO 9001 Quality management system manual, forms and procedures and gain information about how to implement it step by step. The training would provide more scopes to gain strengths in the areas of internal processes and understand the requirements of ISO 9000 (Heras?Saizarbitoria and Boiral 2013). By following these documents, the individuals working within the organisation have learned the areas where change is needed such as the focus on customer relationship, management of foreign objects, con trol volume and weight, management pest prevention techniques and avoid risks while manufacturing and production of products and services at Woolworths (Woolworthsgroup.com.au 2017). Total Quality Management By implementing the Total Quality Management or TQM, has been able to integrate the management of documents, audits regarding quality of food, sustainability processes and finally reporting all these to the higher authorities in a structured and centralized framework. This allows the users to monitor the quality of food items, measure the safety and even the internal business processes' efficiency is improved. The TQM system has streamlined the business sustainability processes and automated those to derive the optimal level of output. Total Quality management focuses mostly on the business, culture and people working within the organisation, i.e., management of human resources (Nanda 2016). TQM has enabled the organisation to store data and important information in a Web-based repository so that any sort of unauthorized access is prevented and ensure that data is not lost anyhow. This information and data are used to prepare effective reports related to the management of quality and obtain valuable insights and knowledge to make an effective decision in the end. Thus, TQM is one of the most important concept of improving quality and manage sustainability at Woolworths (Oakland 2014). Six Sigma Six Sigma is effective when compared to other quality improvement methods like TQM, because it has allowed Woolworths to focus on managing improvements of quality consistently until all the business processes have been fully optimised. Six Sigma is used during the processes of manufacturing to production at Woolworths to eliminate any defects and reduce changes of quality variation for a product. Six Sigma describes the ways of implementing an effective measurement-based strategy to improving the effectiveness of procedures by following the step-by-step processes including define, measure, analyse, design and lastly verification (Priede 2012). These are the quality levels through which the process of manufacturing products go through by making a decision based on verified data and statistical methods and not by some lame assumptions and future predictions. Six Sigma follows the DMADV project methodology where the business objectives are developed according to the needs of customers a ligned with the organisational strategy, identify the main components for managing quality of products and production process, analyse the alternative approaches, design the most suitable alternative and finally, verify the design by running pilot tests (Pyzdek and Keller 2014). Lean manufacturing The lean manufacturing methods have allowed Woolworths to utilise fewer resources, though delivering the highest value to its customers. As it is a consumer centred company, it understands the value of customers well and thus has focused on the lean manufacturing processes to increase the value offered to the customers and create zero waste. Thus, the main objective of implementing the lean manufacturing methods is to eliminate wastes from the processes of manufacturing and production and improve the effectiveness of business operations, through delivery of more value to customers and gaining better profit in business. Woolworths has used the lean retail operating model to reduce the cost of products and saved an annual cost of $500 million (Rahani and Al-Ashraf 2012). The lean manufacturing aims to manage investments to enhance the experiences of customers by lowering down the products' prices and promoting better innovation and sustainability. This has increased the market share, e nabled the company to hold a good cost position and created satisfied and loyal customers (Woolworthsgroup.com.au 2017). ISO 9000 ISO 9000consists of several international standards related to the management and assurance of quality for the products of a company. It has allowed the organisation to document the quality management system and its components properly and ensure that the safety, health and quality standards are met to keep the customers safe. The quality standards that constitute the ISO 9000 have been designed properly by Woolworths to meet the statutory and regulatory requirements for maintaining the safety and quality requirements and meet the preferences of customers as a whole (Tai and Chuang 2014). Benchmarking Woolworths has benchmarked the Supplier Excellence program for promoting a best retailing practices and maintain the global product safety standards. The benchmarking is applied to all the individuals involved with the operations and supply chain management. The benchmarking has promoted accreditation, managed the checking of certifications of quality and ensured maintenance of quality standards. A currency certification regarding the product and public liability insurance has been accepted as a controlled record by Woolworths, which can be used afterwards to making any necessary changes to the requirements of international vendors (Terziovski and Guerrero 2014). The benchmarking also facilitated vendor's good business relationship with the company. Quality Improvement Process for the 21st Century Organisation Woolworths monitor the performances of employees and encourages them to perform to their potential for delivering excellence in terms of value to the customers. Good relationships with the employees are established by maintaining safety at workplace through mitigation of risks and losses faced due to job related incidents. The employees have been rewarded and have been provided with additional benefits for their performances, which has kept them motivated to work harder. By evaluating the job, labour market conditions, lack of skilled workers and budget limitations, the HR managers have considered the compensations and benefits as effective to manage a motivated workforce and establish a [positive organisational culture too (Usichenko et al. 2012). Training is provided by the organisation to its workers for improving their abilities and enhance the retention of employees too. Therefore, it could be understood that good relationships had been established with the employees of Woolwort hs. Relationship with customers The Quality management systems at Woolworths have enhanced the efficiency of ways by which all the internal business processes are combined together to achieve a desired purpose of delivering products of highest quality. Though it incurs a huge amount of cost, still quality management system encompasses the most effective ways of fulfilling the expectations of customers, which is often considered as a major component of business success. The QMS has enabled the business organisation to focus on the consumer goods and services and furthermore deliver the best value to them through implementation of improvement programs (Crane, Matten and Spence 2013). Wastes have been reduced and resources have been maximised to facilitate clear understanding of the expectations of customers and suppliers. With the implementation of QMS, workers have managed to obtain data and information easily that has supported data-driven decision making and even ensured proper documentation of how the internal pr ocesses will be managed at the retail supermarket (Woolworthsgroup.com.au 2017). By providing good quality products and services to the customers, positive relationships would be built, which could improve the flow of customers and allow the company to achieve the expected level of profit with ease and effectiveness. At Woolworths, various approaches are undertaken for the suppliers to ensure the best quality and safety of food items. With the enforcement of the Consumer Protection Ac, the company has made sure that the quality of products is satisfactory and safe for consumption by the consumers. Any sort of complaints regarding the quality and safety of products could be done by the customers up to 3 years after the happening of any incident. The QM systems enable assessing the feedbacks and responses of customers and make sure that relevant changes are made to improve the quality and prevent any sort of harm that may be experienced due to the poor quality of product delivered by the company (Zhu, Cordeiro and Sarkis 2013). Corporate social responsibility The corporate social responsibility of Woolworths is focused on the achievement of sustainability objectives and commitment towards a better future. by incorporating the CSR strategy, Woolworths has encouraged diversity of people by striving for equality of gender and with that, 40 percent of the senior and executive managerial positions are held by women. The male and female workers are treated equally with no wage gaps while diversity is managed by involving more team members to remain committed to the initiative of Federal Government's Employment Parity (Bon and Mustafa 2013). Business has maintained good relationship with the suppliers and inspired consumers to consume the products in a finance and sustainable way. The palm oil found in food products have become certified palm oil and taxes have been paid properly as well. Sustainable human progress Landfills are managed for wastes by focusing on the development of zero wastes and the carbon emissions have been reduced, which is a good sustainability approach as well. One of the most effective sustainability strategy introduced by Woolworths is "Doing the Right Thing", which allowed the company to put a subsequent amount of time and effort to focus on corporate responsibilities and develop sustainability programs. This has created better ways for consumers to consume products sustainability, manage wastes disposal and create a much lesser harmful impact on the environment for making it a better and safe place for human beings to live in (Chang 2016). Conclusion The topic reported about the development of quality within the business organization named Woolworths in Australia. The Quality management system and Total Quality management were different and it showed that QMS had set various policies and procedures along with codes of practices to ensure maintenance of quality of food items delivered by the company. These were linked with the strategy of the organization to clarify roles and responsibilities and manage easy understanding between individuals within the workplace. ISO 9000, Six Sigma methods were considered as effective quality improvements methods considered as effective by the organization whereas lean manufacturing method helped to utilize fewer resources, though not compromising on the quality of products and services delivered. The ISO 9000 standard was set to ensure that the quality standards had been met and customers would remain safe and healthy. Corporate social responsibility of the organisation was maintained by encoura ging diversity of people and prevented discrimination as well while sustainability practices like waste disposal and less carbon emissions were also considered effective for the company. References Benavides-Velasco, C.A., Quintana-Garca, C. and Marchante-Lara, M., 2014. Total quality management, corporate social responsibility, and performance in the hotel industry. International Journal of Hospitality Management,41, pp.77-87. Bon, A.T. and Mustafa, E.M., 2013. 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Usichenko, T.I., Rttenbacher, I., Kohlmann, T., Jlich, A., Lange, J., Mustea, A., Engel, G. and Wendt, M., 2012. Implementation of the quality management system improves postoperative pain treatment: a prospective pre-/post-interventional questionnaire study.British journal of anaesthesia,110(1), pp.87-95. Woolworthsgroup.com.au. (2017). Woolworths Group: Quality Brands and Trusted Retailing. [online] Available at: https://www.woolworthsgroup.com.au/ [Accessed 9 Oct. 2017]. Zhu, Q., Cordeiro, J. and Sarkis, J., 2013. Institutional pressures, dynamic capabilities and environmental management systems: Investigating the ISO 9000Environmental management system implementation linkage.Journal of environmental management,114, pp.232-242.